Repeat Prescriptions

pillpacketMedication authorised by the doctor for repeat prescribing, can be re-ordered by telephone, My Health Online Service, post or by calling personally into the surgery.

REPEAT PRESCRIPTION TELEPHONE 01792 402210 - There is a dedicated telephone line for repeat prescriptions from 8.30 until 12.00 pm and 2.00pm until 4.30pm each day Monday to Friday. Please note that a Monday morning is normally the busiest period and patients may experience some delay getting through. 

MY HEALTH ONLINE SERVICE - For access to my Health Online, you must register your details with the practice by completing a request form which you can obtain in the link below or from the surgery. You will then be provided with a letter with all the information to register online and set up your account. Please note that there are different forms if you wish to use this service on behalf of a patient and you cannot use the same e-mail address twice.

We still require 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems with prescriptions please telephone the surgery on 01792 402210.

Below is the website link  


My Health Online Request Form - Standard

My Health Online Request Form - Carer Access

Please allow 48 hours notice when requesting repeat prescriptions for collection at the surgery. Prescriptions can be sent to a local pharmacy of your choice however this may take longer then 48 hours.

It is the patient’s responsibility to ensure that medication is ordered in good time.

Periodically patients may be asked to see the doctor for a review of their medication before continuation of their repeat prescription. This is to ensure compliance and to ensure that patients are not taking medication unnecessarily. Some medication requires regular monitoring with BP checks, ECGs and/or blood tests.

Please click the link below for information on medicine management

Patients Travelling Abroad - Prescriptions for patients traveling out of the country

By law, the NHS ceases to have responsibility for the medical care of patients when they leave the UK. 

  • For patients who will be out of the country for less than 3 months, it is reasonable to provide sufficient medicines for an existing condition (i.e. asthma, diabetes)
  • For patients leaving the country for more than 3 months, they should be advised to register with a local doctor for their continuing medical needs.  It is reasonable for GPs to provide sufficient medication to give patients time to do this.

GPs are not required by their Terms of Service to provide prescriptions for the treatment of a condition that is not present and may arise while the patient is abroad.  Persons who have left the UK, or who are intending to leave the UK, for more than 3 months are not normally allowed to continue to be registered with a practice.

The NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months. If a person is going to be abroad for more than three months then all that the patient is entitled to at NHS expense is a sufficient supply of his/her regular medication in order to get to their destination, where they should then find an alternative supply of that medication.

Over The Counter (OTC) Medicines

Over the counter (OTC) medicines can be obtained without a prescription from your local community pharmacy. Last year the Local Health Board spent over £4million on OTC medication. This is money that could be better spent. We therefore encourage patients to visit their community pharmacy for advice and treatment of minor ailments. We encourage self care where appropriate for:

  • Simple Analgesia
  • Laxatives
  • Thrush treatment
  • Cold sore treatment
  • Antihistamine
  • Vitmins & minerals
  • Head lice treatment
  • Cough and Cold Remedies
  • Infantile Colic treatments



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