REPEAT PRESCRIPTIONS - How to order you repeat prescription
- By telephone 01792 402210 - Our dedicated prescription line is open between 8.30 am until 12.00 pm and 2.00 pm until 4.30 pm Monday to Friday. Please note that a Monday morning is normally the busiest period and patients may experience some delay getting through.
Online by using The NHS Wales App which is replacing My Health Online. To ensure continuity of services download the NHS Wales App today and register your interest.
- In writing enclosing a SAE if you wish the prescription to be posted back to you, but please note we cannot guarantee delivery by the postal service
COLLECTION TIMESCALES
We request that all patients order their repeat medication in a timely fashion, which allows the practice to assure safe prescribing.
We require 72 hours (3 working days) to process requests. This is in addition to timescales required by your local Pharmacies
It is the patient’s responsibility to ensure that medication is ordered in good time.
Medication reviews
Patients on repeat medication will be asked to see/speak to the practice pharmacist, doctor, nurse or at least once a year to review these regular medications and notifications may appear on your repeat slip.
Please ensure that you book an appropriate consultation to avoid unnecessary delays to further prescriptions.