The Practice has an official complaints procedure (click icon below) in line with NHS (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011. Any complaints received will be dealt with according to this procedure.
Mumbles Medical Practice Complaints Leaflet
LLAIS -If you need help to raise a concern, Llais – your voice in health & social care can help you do this. Llais is an independendent body and its free Advocacy service can provide information, advice and support to members of the public who may wish to raise a concern.
Tel: 01639 683490
Email: NPT&Swansea.enquiries@llaiscymru.org
Website: https://www.llaiswales.org/